The following terms and conditions are accepted by you by using or interacting with the website or by making a transaction there.
Eligibility
By using our site to make a purchase, you represent that you are at least 13 years old. Persons under the age of 13 but under the age of 18 may use our website only with the consent of a parent or legal guardian. Accordingly, you agree that you are at least 18 years old or have legal parent or guardian consent and that you are fully able and competent to enter into the terms, conditions, representations, and warranties set forth in the terms and conditions; if not, please exit the site.
We will use the information you provide to enable us to process your orders and provide you with the services and information offered through our website and that you request. Subject to obtaining your consent, we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
Purchase Policies
If you make a purchase on the Website, your purchase will be charged to your payment method, which you agree to pay in accordance with the applicable agreement with the provider of that method. Your purchase is subject to these Terms and Conditions, our privacy policy, and our shipping and return policy, which are hereby incorporated into and form part of these Terms and Conditions. By submitting payment information in connection with any such purchase, you agree to these terms and conditions and the policies listed by reference.
Product Availability
Products may not always be available on our website. We will email you to let you know if the product won’t be available by the time your order is processed. By calling the customer service and support team, you can confirm availability. As soon as your packages have left the warehouse, you will get an email with a shipping confirmation.
Product Information
All product features and specifications mentioned or shown on the website are subject to change at any time without prior notice. However, the actual color you see will depend on your monitor or mobile device, and we cannot guarantee that your computer will appropriately display such colors. We make all reasonable attempts to accurately display the characteristics of the item, including the applicable colors.
Authenticity of Information
The information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, and availability. We reserve the right, at any time and without prior notice, to correct any errors, inaccuracies, or omissions, as well as to change or update information or cancel orders if any information on the Website is inaccurate (including after payment has been completed and the order has been [checked out]).
order, offer, and acceptance
Product listings are not offers. It is an invitation for you to place an offer to purchase this item. You make such an offer by completing the checkout page. House of Pearl accepts this offer by completing the shipment of your order. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your offer, nor does it constitute confirmation of our offer to sell. We reserve the right, at any time after receipt of your offer, to accept or reject your offer for any reason or no reason at all. Among other things, if we discover a pricing error on our website, we reserve the right to refuse to sell the product to you at the price listed. We reserve the right, at any time after receipt of your order and without prior notice to you, to supply less than the quantity you ordered of any product or service.
Prices and Errors in Prices
The product listing pages on our website make a good-faith effort to list the prices that we intend to charge upon receipt of an offer from you. But despite our efforts, errors can occur. In the event of such an error, we reserve the right to decline to sell the product to you at the listed price, even if you have completed the checkout process.
VAT and TAX
House of Pearl reserves the right to levy duties and taxes consistent with local VAT regulations.When House of Pearl ships items outside of Bahrain, the shipping company will collect VAT or TAX from the customer directly.Those payments will go directly to a carrier or export agent to pay those fees on your behalf for the companies that collect this payment in advance, which will be paid eventually to the authorized authorities.
House of Pearl is not responsible for paying any additional fees, VAT, or taxes to any customer because the regulations are known in each country. The customer directly pays the tax and customs fees to the shipping company, which in turn pays them to the governments of the countries.
The estimated VAT or tax is an estimation of the taxes and duties that may apply and isn’t an actual calculation. Customs regulations and tax rates applicable to certain goods may change between the date the taxes and duties were estimated and the applicable taxes and duties on the date of import into the destination country. The duty or tax rate is often determined by the classification of a good, which varies by country and region.
House of Pearl is not responsible for paying any extra fees, VAT, or taxes for any customer, as regulations are well known for each country.
Privacy Policy
Use of the website is subject to the terms of our privacy policy, which is hereby incorporated into and made part of these terms and conditions. Please carefully review our privacy policy. By using the website, you agree to be bound by the terms of our privacy policy.
Third-party websites
Links on the Website to third-party websites are provided only as a convenience to you. If you use these links, you will leave the website. House of Pearl does not control or endorse any such third-party websites. You agree that the House of Pearl Parties, as defined below, will not be responsible or liable for any content, goods, or services provided on or through these outside websites or for your use or inability to use such websites. You will use these links at your own risk. You are advised that other websites on the Internet, including third-party websites linked from this website, might contain material or information that some people may find offensive or inappropriate; that is inaccurate, untrue, misleading, or deceptive; or that is defamatory, libelous, infringing on others’ rights, or otherwise unlawful. House of Pearl expressly disclaims any responsibility for the content, legality, decency, or accuracy of any information, and for any products or services, that appear on any third-party website.
Subscription or Customer Account
Certain services and features made available on the site may necessitate registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself and to promptly update such information if there are any changes. Every user of the site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such a password or account. Furthermore, you must notify us of any unauthorized use of your password or account. In no event will House of Pearl be liable for any direct, indirect, or consequential loss, loss of profits, goodwill, or damage whatsoever resulting from the disclosure of your username and/or password.
If you provide any information that is untrue, inaccurate, not current, or incomplete, or if House of Pearl has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of House of Pearl under this User Agreement or at law, House of Pearl has the right to indefinitely suspend, limit, or withdraw your access to the Site and/or your membership in the Site.
Newsletter
During the registration process, you agree to receive promotional emails from the site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.
User Submissions
Anything that you submit to the site and/or provide to us, including but not limited to questions, reviews, comments, and suggestions (collectively, “Submissions”), will become our sole and exclusive property and will not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit in connection with such a review, comment, or other content. You are not permitted to use a false e-mail address, pose as someone other than yourself, or otherwise mislead us or third parties about the origin of any Submissions. We reserve the right, but are under no obligation, to remove or edit any submissions.
Return Policy
House of Pearl accepts returns on certain merchandise on a case-by-case basis. Please check the House of Pearl’s return policy, which may change from time to time, before placing any future orders.
Promotional codes and coupons
Promotional codes are coupons that we spend as part of advertising campaigns with a certain validity period. You cannot purchase promotional codes. Promotional codes are only valid for www.houseofalpearl.com and only during the specified period. We can exclude individual brands from the voucher campaign. Promotional codes can be redeemed in the context of an order process only once. The goods must be worth at least the amount of the promotional code match. A refund of any remaining balance is not possible for administrative reasons. You can redeem a promotional code only before the closure of the ordering process. An allocation afterwards is not possible. We pay the balance of a promotional code neither in cash nor with interest. You are not permitted to use multiple promotional codes at the same time.
Shipping and delivery policy
All prices on our website do not include taxes and fees in the Kingdom of Bahrain or in any other country. All sales offers from you are inclusive of the price of the product(s) in addition to delivery or shipping fees. Taxes and customs duties in each country are not sponsored by the House of Alpearl, and customers in these countries must pay them directly to the shipping company, which in turn pays them to the governments of the countries.